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Benefits and Features: Home Care Software

Krunal Shah

Sep 30, 2022

7 min readLast Updated Jun 26, 2024

home health care software

The healthcare technology has undergone a drastic transformation over the past years, while the outbreak of the COVID-19 pandemic has given it a further boost. In many cases, home health care is an absolute necessity, such as for treating chronic illness, adult healthcare, and others.

home health care software

Research says that home healthcare software can accelerate the recovery process and can be highly effective, especially for elderly patients. Furthermore, home healthcare is more convenient in certain cases and offers high flexibility.

With the surging requirement for home healthcare, there has been a myriad of home healthcare software to cater to the growing requirements. While the leading apps like CareZone, Medisafe, Med Helper, and Carely, to name a few, are capturing a major market share, the new entrants are also striving to grab the low-hanging opportunities and excel further.

If you, too, are operating in the healthcare sector or are planning to launch your home healthcare app, then read on.

Home Healthcare Software Market Overview

The home health care software market has exhibited significant growth both by value and volume over the past years. As stated in a recent market report, the global home healthcare software market is forecast to reach $7 billion by 2026 while growing at a CAGR of 13.4% from its benchmark of $3.2 billion in 2020.

ome Healthcare Software Market Overview
Source -

With the introduction of diverse home healthcare technology, the market is expanding fast, creating unlimited growth scope for the market players and stakeholders. Below is an overview of the home health software market by product and delivery type, end users, and others.

Product Type

Application Type

Delivery Mode

Usage Type

End User

Agency Software Systems


On-Premises Software

Non-clinical Home Care Systems

Home Care Agencies

Hospice Systems


Cloud-Based Software

Clinical Home Care Systems

Hospice Agencies

Clinical Management Systems

Web-Based Software

Private Duty

Tele-Health Systems

While the global home health care software market is swelling fast, regions like North America, Latin America, Europe, Asia Pacific, and MEA, to name a few, are leading in the market. Below are some of the key driving factors to the fast growth of the global home healthcare software market that the market players are utilizing.

Growing Prevalence of Chronic Diseases

With the rising prevalence of chronic diseases such as Asthma, Arthritis, Alzheimer's Disease and other Dementias, COPD (Chronic Obstructive Pulmonary Disease), and others among various age groups, the demand for home healthcare has risen significantly around the world.

According to the Asthma and Allergy Foundation of America, nearly 25 million people have asthma in the U.S. itself while on an average, 11 people die from asthma in the U.S. every day.

To give you another glimpse, nearly 55 million people around the world have dementia, and the number is expected to rise to 78 million in 2030 and 139 million in 2050, as stated by the World Health Organization (WHO). These figures represent how the increase in the prevalence of such diseases is driving the growth of the home healthcare software market.

home health care software
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It is definitely a prime driving factor of the global home healthcare software market. Be it helping with timely consultation, analyzing the vitals, or keeping track of medications - home health care software simplifies everything for the patients and their families as well as the supervisors, making them highly sought after around the globe.

Apart from these key driving factors, there are a lot of other reasons that are accelerating the growth of the home health care market such as advancement in technologies, demand for remote healthcare and cost-effective home health care solutions in the long run, and growing geriatric population, to name a few.

Benefits of Home Health Care Software

Home healthcare software offers a wide range of benefits for both patients and healthcare and changes the way care is delivered. Here are some of the benefits  of using home healthcare software

  1. Improved Patient Care: Home health care software allows better management of patient information, including medical history, treatment plans, and medication schedules. This leads to more personalized care and better health outcomes for patients.

  2. Improved Communication: Health software helps improve communication between healthcare providers, patients, and caregivers. This changes the coordination of care, reduces errors, and ensures everyone involved is on the same page regarding the patient's health.
  3. Increased efficiency: By automating tasks such as appointment scheduling, billing, and documentation, home health care software helps streamline operations and reduce administrative burdens. This allows healthcare providers to focus more on patient care and less on paperwork.
  4. Cost Savings:- Home healthcare software can lead to cost savings for both patients and healthcare providers. By reducing the need for in-person visits and hospital readmissions, the software helps lower healthcare costs while maintaining the quality of care.
  5. Remote Monitoring:- Many home healthcare software solutions offer remote monitoring capabilities, allowing healthcare providers to monitor patients, vital signs, and health status from a distance.
  6. Improved Documentation:- The software enables healthcare providers to maintain accurate and up-to-date documentation of patient care. This is essential for billing purpose, quality assurance, and legal compliance.

See More: Mobile Technology and the Digitization of Healthcare

Features of Home Care Business Software

If you are planning to start your own branded home healthcare software business or planning to launch your own home healthcare software, then you must have an in-depth idea about the key features of home healthcare software. Let’s have a look.

Features of Home Care Business Software
Source -

1. Appointment Booking

Online appointment booking is a basic feature for any home health care software. While developing this feature for your home health care app, you need to ensure the following pointers -

  • The booking process is short and simple
  • All the relevant information are communicated easily such as patient’s requirements, health stats, and others
  • The fees/pricing structure is clearly conveyed and easy to choose from
  • The interface is user-friendly
  • Proper authentication and security is maintained

These will help you come up with a competitive online appointment booking feature for your home health care software that can cater to the end-user's requirements properly.

2. Multi-Channel Communication

Communication plays an important role, and home healthcare software must offer multi-channel communication options such as calls, in-app chat, email, WhatsApp, and others. So that communication is never a barrier for the end-users seeking home health care solutions.

home health care software

3. Monetization Models

It is recommended to keep not just one but multiple monetization models in your home health care software so that the end users can choose as per their convenience. Some of the popular home health care software monetization models are -

  • Subscription-based, where the end users can take a monthly, yearly, or quarterly subscription
  • Pay per consultation, where the end users can pay as per the consultation they need to take
  • Free trial that allows the users a limited period of free access to your home health care software
  • Tired pricing, where the customers need to pay increasingly with the increasing tiers that include more features and solutions, gradually

4. Electronic Health Records

Electronic health records are a very crucial part of any home health care software that stores various medical records such as patients’ diagnoses, medical history, vitals reports, and others in electronic formats.

Electronic health records improves the treatment, streamlines the diagnosis process and helps maintain security for your patients’ confidential data and hence a must-have for your home health care software.

5. Online Medicine Ordering

Nowadays, most home healthcare software comes with easy medicine delivery features, and you must include this in your home healthcare software features to gain competitive advantages.

A few pointers to maintain while developing this feature for your home healthcare software -

  • There should be category-wise medicine lists that are easy to comprehend
  • The usage, dosage, side effects, etc. should be mentioned for each medicine
  • There should be an easy prescription upload option
  • The order placement, tracking, and delivery should be user-friendly

6. Medical CRM

It is recommended to have a dedicated medical CRM (Customer Relationship Management) feature in your home health care software. This will help you analyze customer behavior, make up for any possible loopholes, and improve the customer experience further.

7. Dedicated Doctors’ Portals

There should be dedicated doctors’ portals where the doctors can communicate with the patients, browse through their diagnoses and prescriptions, and keep track of things. Also, healthcare professionals’ portals should be based on categories such as nurses, physiotherapists, doctors, and others to effectively cater to the end users’ requirements.

See More: Healthcare apps in 2022: Must have features and types of apps


The demand for home healthcare software is subject to rise further in the coming years, and if you have yet to convert your plan of launching a home healthcare software, then now is the time.

home health care software

We at Third Rock Techkno offer a dedicated home healthcare software development solution that lets you build and grow your home healthcare business easily. Check out our extensive portfolio and drop us a line to get started today.

Frequency Ask Question

  1. How does home healthcare software handle billing and invoicing?

    Home healthcare software automates billing and invoicing processes, creating invoices and tracking payments. It integrates with billing systems for accuracy and generates reports for financial performance analysis.
  2. Can home healthcare software help reduce costs?

    Yes, Home healthcare software reduces costs by automating administrative tasks like scheduling and billing, saving time and resources. It also improves communication and coordination, preventing costly hospital readmissions and unnecessary visits.
  3. How can home healthcare software increase efficiency?

    Home healthcare software increases efficiency by streamlining workflows and automating tasks. It centralizes patient information and improves communication among healthcare team number, and ensure everyone is informed about the patient's care plan, leading to more efficient care delivery.

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