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Benefits and Features: Home Care Software

Krunal Shah

Sep 30, 2022

6 min readLast Updated Jun 26, 2023

home health care software

The home healthcare sector has undergone a drastic transformation over the past years while the outbreak of the COVID 19 pandemic has given it a further boost. In many of the cases home health care is an absolute necessity such as for treating chronic illness, adult healthcare, and others.

home health care software

Research says that home healthcare can accelerate the recovery process and can be highly effective, especially for the elderly patients. Furthermore, home healthcare is more convenient in certain cases and offers high flexibility.

With the surging requirement for home healthcare, there have been a myriad of home healthcare software to cater to the growing requirements. While the leading apps like CareZone, Medisafe, Med Helper, and Carely, to name a few, are capturing a major market share, the new entrants are also striving to grab the low hanging opportunities and excel further.

If you too are operating in the healthcare sector or are planning to launch your own home health care app, then read on.

Home Healthcare Software Market Overview

The home health care software market has exhibited significant growth both by value and volume over the past years. As stated in a recent market report, the global home health care software market is forecast to reach $7 billion by 2026 while growing at a CAGR of 13.4% from its benchmark of $3.2 billion in 2020.

home health care software
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With the introduction of diverse home health care software, the market is expanding fast creating unlimited growth scope for the market players and stakeholders. Below is an overview of the home health care software market by product and delivery type, end users, and others.

Product Type

Application Type

Delivery Mode

Usage Type

End User

Agency Software Systems


On-Premises Software

Non-clinical Home Care Systems

Home Care Agencies

Hospice Systems


Cloud-Based Software

Clinical Home Care Systems

Hospice Agencies

Clinical Management Systems

Web-Based Software

Private Duty

Tele-Health Systems

While the global home health care software market is swelling fast, the regions like North America, Latin America, Europe, Asia Pacific, and MEA, to name a few, are leading in the market. Below are some of the key driving factors to the fast growth of the global home health care software market that the market players are utilizing.

Growing Prevalence of Chronic Diseases

With the rising prevalence of chronic diseases such as Asthma, Arthritis, Alzheimer's Disease and other Dementias, COPD (Chronic Obstructive Pulmonary Disease), and others among various age groups, the demand for home healthcare has risen significantly around the world.

According to the Asthma and Allergy Foundation of America, nearly 25 million people have asthma in the U.S. itself while on an average, 11 people die from asthma in the U.S. every day.

To give you another glimpse, nearly 55 million people around the world have dementia and the number is expected to rise to 78 million in 2030 and 139 million in 2050, as stated by the World Health Organization (WHO). These figures represent how the increase in the prevalence of such diseases is driving the growth of the home health care software market.

home health care software
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It is definitely a prime driving factor of the global home health care software market. Be it helping with timely consultation, analyzing the vitals, or keeping track of medications - home health care software simplifies everything for the patients and their families as well as the supervisors making them highly sought after around the globe.

Apart from these key driving factors, there are a lot of other reasons that are accelerating the growth of the home health care market such as advancement in technologies, demand for remote healthcare and cost-effective home health care solutions in the long run, and growing geriatric population, to name a few.

See More: Mobile Technology and the Digitization of Healthcare

Features of Home Care Business Software

If you are planning to start your own branded home health care software business or planning to launch your own home health care software, then you must have an in-depth idea about the key features of a home health care software. Let’s have a look.

home health care software
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1. Appointment Booking

Online appointment booking is a basic feature for any home health care software. While developing this feature for your home health care app, you need to ensure the following pointers -

  • The booking process is short and simple
  • All the relevant information are communicated easily such as patient’s requirement, health stats, and others
  • The fees/pricing structure is clearly conveyed and easy to choose from
  • The interface is user-friendly
  • Proper authentication and security is maintained

These will help you come up with a competitive online appointment booking feature for your home health care software that can cater to the end-users’ requirements properly.

2. Multi-Channel Communication

Communication plays an important role and a home health care software must offer multi-channel communication options such as call, in-app chat, email, WhatsApp, and others. So that communication is never a barrier for the end-users seeking home health care solutions.

home health care software

3. Monetization Models

It is recommended to keep not just one but multiple monetization models in your home health care software so that the end users can choose as per their convenience. Some of the popular home health care software monetization models are -

  • Subscription-based where the end users can take a monthly, yearly, or quarterly subscription
  • Pay per consultation where the end users can pay as per the consultation they need to take
  • Free trial that allows the users a limited period free access to your home health care software
  • Tired pricing where the customers need to pay increasingly with the increasing tiers that include more features and solutions gradually

4. Electronic Health Records

Electronic health records are a very crucial part of any home health care software that stores various medical records such as patients’ diagnosis, medical history, vitals reports, and others in electronic formats.

Electronic health records improves the treatment, streamlines the diagnosis process and helps maintain security for your patients’ confidential data and hence a must-have for your home health care software.

5. Online Medicine Ordering

Nowadays most of the home health care software comes with easy medicine delivery features and you must include this to your home health care software features to gain competitive advantages.

A few pointers to maintain while developing this feature for your home health care software -

  • There should be category-wise medicine lists that are easy to comprehend
  • The usage, dosage, side effects etc. should be mentioned for each medicine
  • There should be easy prescription upload option
  • The order placement, tracking, and delivery should be user-friendly

6. Medical CRM

It is recommended to have a dedicated medical CRM (Customer Relationship Management) feature in your home health care software. This will help you with analyzing the customer behavior, making up for any possible loopholes, and improving the customer experience further.

7. Dedicated Doctors’ Portals

There should be dedicated doctors’ portals where the doctors can communicate with the patients, browse through their diagnosis, prescriptions, and keep track of things. Also, there should be healthcare professionals’ portals based on categories such as nurses, physiotherapists, doctors, and others to cater to the end users’ requirements effectively.

See More: Healthcare apps in 2022: Must have features and types of apps

The demand for home health care software is subject to rise further in the coming years and if you are yet to convert your plan of launching a home health care software, then now is the time.

home health care software

We, at Third Rock Techkno, offer a dedicated solution for home health care software development that lets you build and grow your home health care business with ease. Check out our extensive portfolio and drop us a line to get started today.

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