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How To Develop an App Like The United Healthcare App?

Krunal Shah

Jun 20, 2023

14 min readLast Updated Jun 21, 2023

united healthcare app

Igniting a healthcare revolution in the palm of your hand, the United Healthcare mobile app sets the gold standard, empowering individuals to seize control of their well-being with unrivaled convenience and cutting-edge features.

The United Healthcare app has captured the essence of success in the healthcare industry. With its seamless user experience, comprehensive features, and commitment to improving patient care, it has revolutionized the way people interact with their health data.

From monitoring vital signs to scheduling appointments, accessing medical records to managing insurance claims, this app has become a trusted companion for millions, earning accolades for its innovation and functionality.

If you're an ambitious startup owner in the well-funded healthtech space or an entrepreneur passionate about disrupting the healthcare industry, the time is ripe to develop similar groundbreaking apps.

The healthtech market is experiencing unprecedented growth, with substantial investments pouring in to address the evolving needs of patients and providers alike. This presents a remarkable opportunity for you to capitalize on this booming industry and make your mark by developing an app that redefines the healthcare experience.

Wondering where to begin? Look no further. This article is your ultimate guide, offering a step-by-step roadmap on how to develop an app like the United Healthcare app.

So, let’s get started!

Top Features & Functionalities of the United Healthcare App

Source: UnitedhealthcareApp

Here are the key features and functionalities of the United Healthcare App -

1. Personalized Health Dashboard

The United Healthcare App offers a personalized health dashboard that allows users to track their health and wellness data in one place. Users can view their medical records, track their medications, access lab results, and monitor their progress towards fitness goals.

The dashboard provides a holistic view of the user's health, enabling them to make informed decisions about their well-being.

2. Virtual Visits

One of the standout features of the United Healthcare App is its virtual visit functionality. Users can schedule appointments and have live video consultations with healthcare providers from the comfort of their homes.

This feature eliminates the need for in-person visits for minor ailments and provides convenient access to medical advice, prescriptions, and follow-up care.

3. Prescription Management

The app offers a seamless prescription management system that allows users to easily refill medications, track their orders, and receive reminders for taking medications. Users can also access information about their prescribed drugs, including dosage instructions, potential side effects, and drug interactions.

This feature ensures medication adherence and promotes better health outcomes.

4. Provider Search and Reviews

Finding the right healthcare provider can be a daunting task, but the United Healthcare App simplifies this process. Users can search for doctors, hospitals, and other healthcare facilities in their area based on specialty, location, or insurance network.

The app provides detailed profiles and reviews of providers to help users make informed decisions about their healthcare choices.

5. Wellness Programs and Incentives

The app offers a variety of wellness programs and incentives to motivate users to adopt healthy habits. Users can participate in challenges, track their physical activity, and earn rewards for achieving their wellness goals.

The app also provides educational resources and personalized recommendations for improving health, such as nutrition tips and stress management techniques.

6. Claims and Benefits Management

Managing healthcare claims and benefits can be a time-consuming and confusing process. The United Healthcare App streamlines this task by allowing users to view and track their claims, check their benefits coverage, and estimate costs for specific treatments or procedures.

Users can also submit reimbursement requests and access important insurance information, making it easier to navigate the complex world of healthcare billing.

7. Health Savings Account (HSA) Integration

For users with Health Savings Accounts, the app seamlessly integrates with their HSA to provide a comprehensive financial management tool. Users can monitor their account balance, track eligible expenses, and manage contributions and withdrawals.

This integration simplifies the process of managing healthcare finances and promotes better financial planning and utilization of HSA funds.

A Stepwise Guide to Develop an App Like The United Healthcare App

Here are the steps that you should follow to develop an app like The United Healthcare App.

United Healthcare App
United Healthcare App

1. Understanding the Market and User Needs

To develop an app like the United Healthcare app, it is crucial to conduct in-depth research on the target audience's pain points, preferences, and expectations. Gain insights into the challenges they face in managing their healthcare and identify their specific needs.

Analyze their demographic, health conditions, and technological proficiency to create a user-centric app. By understanding the unique requirements of your target audience, you can tailor your app to meet their expectations and address their pain points effectively.

The United Healthcare app has gained immense popularity by offering features and functionalities that resonate with users. Analyze the app's success and identify the specific elements that users find valuable.

Whether it's the ability to access medical records on the go, schedule appointments seamlessly, or receive personalized health recommendations, these features have contributed to the app's appeal. Incorporating similar functionalities in your own app will enhance its user experience and ensure its relevance in the healthcare space.

While the United Healthcare app has made significant strides in the healthcare industry, there are still gaps and opportunities that your app can address. Conduct a comprehensive analysis of the market landscape to identify untapped segments or unmet user needs.

Look for areas where the United Healthcare app may not fully cater to specific demographics or emerging healthcare trends. By capitalizing on these gaps, you can position your app as a unique and valuable solution, offering features and services that differentiate it from existing offerings.

2. Defining the App's Objectives and Scope

When developing an app like the United Healthcare app, it is essential to clearly define the goals and objectives of your app. By understanding the purpose and intended outcomes, you can align your development efforts and create a focused and impactful solution.

Whether your objective is to provide convenient access to healthcare information or streamline appointment scheduling, having a well-defined vision will guide your decision-making process and ensure that your app meets the specific needs of its users.

To prioritize the features and functionalities for your Minimum Viable Product (MVP), conducting a SWOT analysis is a valuable approach. Evaluate the strengths, weaknesses, opportunities, and threats of your app concept in relation to the United Healthcare app and the broader market. Identify the features that set the United Healthcare app apart and resonated with users, and assess how you can leverage those insights in your own app.

Consider the opportunities that exist in the healthcare space and the potential threats from competitors. By analyzing these factors, you can prioritize the features that will deliver the most value to your users and ensure a successful initial release.

3. Designing the User Interface and User Experience

Developing an app like the United Healthcare app requires the expertise of a skilled UI/UX designing team. Hire professionals who can create an intuitive and visually appealing interface that captivates users.

The United Healthcare app sets a high standard with its user interface design, and by investing in a talented team, you can ensure that your app achieves a similar level of excellence. Collaborate with the designers to craft an interface that seamlessly integrates with the functionalities of your app while providing a visually engaging experience.

User experience is a key consideration when designing a healthcare app. Strive to create a seamless and intuitive user journey that is easy to navigate and understand. Ensure that users can access the features they need without confusion or frustration.

Take inspiration from the United Healthcare app's user experience, which offers a smooth and efficient flow for tasks such as accessing medical records or scheduling appointments. Focus on simplicity and clarity, eliminating any unnecessary complexities that may hinder the user experience.

When designing the user interface, it is crucial to incorporate design elements that align with the branding and target audience of your app. Analyze the design elements used in the United Healthcare app and assess their impact on users.

Customize the user interface to reflect the branding and visual preferences of your specific user base. Consider the colors, typography, and imagery that will resonate with your audience and evoke a sense of trust and professionalism. By aligning the design elements with your target audience's expectations, you can create an interface that appeals to their visual sensibilities.

See More: 10 Healthcare SaaS Trends That Can Revolutionize the Medical Industry

4. Building the Technical Infrastructure

When embarking on the development of an app like the United Healthcare app, selecting the appropriate technology stack is crucial. Consider the scalability and security requirements of your app to determine the best technologies to use.

Ensure that the chosen stack can handle the anticipated user base and the volume of data processing. Prioritize security measures to safeguard sensitive user information. By making informed technology decisions, you can lay a strong foundation for your app's technical infrastructure.

Choosing the right development approach is essential when building your healthcare app. Evaluate the pros and cons of native, hybrid, and cross-platform healthcare app development based on your target platforms and budget.

Native development offers optimal performance and platform-specific features but may require separate development efforts for different platforms. Hybrid and cross-platform development allow for code reuse across platforms but may sacrifice some performance optimizations. Consider the requirements of your app and the resources available to make an informed decision.

Establishing a reliable and secure backend infrastructure is crucial for the success of your healthcare app. Design a scalable architecture that can handle data storage, user management, and integrations with external systems.

Ensure compliance with relevant data protection regulations and industry standards. Implement robust security measures to protect user data and prevent unauthorized access. By building a strong backend infrastructure, you can provide a seamless user experience and ensure the efficient operation of your app.

As you build the technical infrastructure for your app, refer to the United Healthcare app as a benchmark for best practices in the healthcare industry. Incorporate the lessons learned from its technical implementation to enhance the performance, scalability, and security of your own app.

Looking for the right software development company to partner with?

With over more than 10 years of experience in software development, we, at Third Rock Techkno, offer a broad range of software development services and solutions. Our expert professionals not only ensure timely project completion and product launch within budget, but also help your product find the right market positioning and help you grow to meet your business goals.

Get in touch with us for free consultation!

5. Developing Key Features and Functionality

In order to create an app that emulates the success of the United Healthcare mobile app, it is crucial to prioritize user registration and authentication systems. These systems ensure secure access to the app and protect user data.

By implementing robust registration and authentication processes, you can establish trust and confidence among your app's users. Implement secure user authentication methods, such as password encryption and multi-factor authentication, to safeguard user information and provide a seamless and secure login experience.

To provide a comprehensive healthcare experience, it is important to implement key features such as appointment scheduling, health records access, and medication reminders. Drawing inspiration from the United Healthcare app, incorporate an intuitive appointment scheduling system that allows users to conveniently book and manage their healthcare appointments.

Enable users to access their health records digitally, providing them with a comprehensive overview of their medical history. Implement medication reminders to help users stay on track with their medication schedules and improve medication adherence.

Integrating telehealth capabilities, personalized recommendations, and interactive health tracking features can greatly enhance the functionality and user experience of your app. Telehealth capabilities, like those found in the United Healthcare mobile app, allow users to connect with healthcare professionals remotely, facilitating convenient and accessible healthcare consultations.

Implement personalized recommendations based on user data and preferences to provide tailored health advice and suggestions. Interactive health tracking features, such as fitness tracking and symptom monitoring, engage users in actively managing their health and well-being.

6. Ensuring Data Privacy and Compliance

When developing an app like the United Healthcare app, it is crucial to familiarize yourself with healthcare regulations and data privacy laws. Stay informed about industry standards and compliance requirements, such as the Health Insurance Portability and Accountability Act (HIPAA) in the United States.

Understand the obligations and responsibilities involved in handling sensitive user health data. This knowledge will guide you in implementing robust data privacy measures and ensuring compliance throughout the development process.

To protect user data and maintain compliance with relevant regulations, it is essential to implement strict security measures. Take inspiration from the United Healthcare app and prioritize data security by employing encryption techniques, secure transmission protocols, and role-based access controls.

See More: Healthcare Cybersecurity: Tips for Securing Private Health Data

Conduct regular security audits to identify vulnerabilities and promptly address any potential risks. By implementing these security measures, you can instill confidence in your users regarding the privacy and protection of their data.

Maintaining data integrity and confidentiality is paramount in the healthcare industry. Conduct thorough testing and auditing of your app's data handling processes to ensure data privacy and compliance.

Implement robust data backup mechanisms to prevent data loss and enable quick recovery in case of any unforeseen events. Regularly monitor and assess your app's data security practices to stay ahead of potential threats and maintain a strong stance on data privacy.

See More: Healthcare Mobile Apps: Development, Features, Trends & Types

7. Testing and Quality Assurance

Developing a comprehensive testing strategy is vital to ensure the quality and functionality of your app, similar to the United Healthcare app. Implement various testing techniques, such as functional testing, performance testing, and security testing, to identify and fix bugs and performance issues.

Thoroughly test each feature and functionality to ensure they meet the desired standards and provide a seamless user experience. By investing in rigorous testing, you can identify and rectify any issues before the app is deployed.

Conducting user acceptance testing (UAT) is crucial to gather feedback and insights from real users. Similar to the approach taken by the United Healthcare app, involve your target audience in the testing process to validate the app's usability, functionality, and overall user experience.

Gather feedback on areas that need improvement and address any usability concerns or performance issues identified during the testing phase. Incorporate user feedback to enhance the app's overall quality and user satisfaction.

Continuous iteration and refinement based on user feedback and testing results is a key aspect of developing a successful app. Learn from the United Healthcare app and adopt an agile development approach that allows for ongoing improvement and optimization.

Use the insights gained from user testing and feedback to iteratively enhance the app's features, usability, and performance. Regularly release updates and new features based on user demands and emerging trends in the healthcare industry.

By actively listening to user feedback and adapting accordingly, you can ensure that your app remains relevant and valuable to its users.

8. Launching and Marketing the App

Planning a strategic launch campaign is crucial to create buzz and generate user interest in your app, similar to the successful launch of the United Healthcare app. Develop a comprehensive marketing plan that includes targeted messaging, media outreach, and promotional activities.

Leverage various channels such as social media, email marketing, and partnerships with relevant healthcare organizations to maximize your app's visibility and reach. By generating excitement and anticipation around the launch, you can attract a larger user base and increase app downloads.

Optimizing the app store listing is essential to increase visibility and attract potential users. Take inspiration from the United Healthcare app and create a compelling description that highlights the unique features and benefits of your app. Include high-quality screenshots and videos that showcase the app's user interface and functionalities.

Encourage satisfied users to leave positive reviews and ratings to enhance the credibility and trustworthiness of your app. By optimizing your app store presence, you can capture the attention of users searching for healthcare solutions and drive more downloads.

Implementing effective digital marketing strategies is crucial to reach your target audience and drive app downloads. Utilize targeted online advertising campaigns, search engine optimization (SEO) techniques, and content marketing to increase your app's visibility and attract potential users.

Leverage social media platforms to engage with your audience, share valuable content, and promote your app. Consider collaborating with influencers or healthcare professionals to endorse your app and expand your reach. By adopting a comprehensive digital marketing approach, you can effectively market your app and drive user adoption.

9. Preparing for Post-Launch Support and Iteration

Once your healthcare app is launched, it's crucial to monitor user feedback and reviews, just like the United Healthcare app. Actively listen to user insights and identify areas for improvement. Pay attention to user suggestions, bug reports, and feature requests.

Regularly review app store reviews and ratings to understand user sentiment. By staying attentive to user feedback, you can gather valuable insights that will guide you in making iterative improvements to your app.

Continuous updates and enhancements based on user feedback and changing market trends are essential to keep your healthcare app relevant and competitive. Take inspiration from the United Healthcare app and adopt an agile development approach.

Prioritize user-requested features and enhancements while also considering emerging technologies and industry advancements. Regularly release updates that address user needs, improve usability, and introduce new functionalities. By consistently iterating and enhancing your app, you can ensure its long-term success in the dynamic healthcare market.

Providing prompt and effective customer support is vital for user satisfaction and retention. Establish clear channels of communication, such as email or in-app messaging, to address user inquiries, technical issues, and concerns.

Ensure a dedicated support team is available to promptly respond to user queries and provide assistance. Learn from the United Healthcare app's commitment to customer support and prioritize delivering a positive user experience. By offering reliable customer support, you can build trust with your users and foster long-term engagement with your app.

Choosing the Right App Development Team Defines the Success of Your Healthcare App

For well-funded startup owners in the healthcare space or healthtech business owners, this guide provides valuable insights into the development process of healthcare apps. By leveraging these insights and incorporating them into your own app development strategy, you can create innovative healthcare apps that meet the evolving needs of users.

The growing healthtech market and investments in healthcare apps present significant opportunities for entrepreneurs to make a positive impact in the healthcare industry.

It is essential to emphasize the importance of choosing the right healthcare app development partner. At Third Rock Techkno, we pride ourselves on our expert team and years-long experience in healthcare app development.

When selecting a development partner, look for a team that understands user needs and can create a user-centric app with a seamless user experience. Consider their track record in maintaining data privacy and compliance, ensuring the security and confidentiality of user information.

By collaborating with a trusted and experienced partner, you can bring your healthcare app vision to life and maximize its potential for success.

Check out our portfolio and contact us to get started today.


1. What technologies and programming languages are used to develop healthcare apps?

The development of healthcare apps like the United Healthcare App typically involves a combination of technologies such as Swift or Kotlin for native app development, HTML5/CSS3 for web components, and backend technologies like Node.js or Python for server-side development.

2. How can I ensure the security and privacy of user data?

Data security and privacy are paramount in healthcare apps. Implement robust security measures like encryption, secure data storage, and adherence to privacy regulations like HIPAA. Conduct regular security audits and penetration testing to identify and mitigate vulnerabilities.

3. Do I need to integrate with external systems, such as electronic health records (EHRs) or insurance networks?

Integrating with external systems like EHRs or insurance networks is crucial for comprehensive healthcare apps. APIs and standards like FHIR (Fast Healthcare Interoperability Resources) enable seamless data exchange and facilitate access to medical records and insurance information.

4. How can I ensure compliance with healthcare regulations?

Developing a healthcare app requires thorough knowledge of healthcare regulations, such as HIPAA in the United States. Ensure your app adheres to these regulations by implementing security controls, obtaining necessary certifications, and conducting regular compliance audits.

5. How long does it take to develop an app like the United Healthcare App?

The development time can vary based on the complexity of features, team size, and project scope. On average, developing a healthcare app like the United Healthcare App can take several months to a year, considering design, development, testing, and deployment.

6. How can I monetize an app like the United Healthcare App?

Monetization options include offering in-app purchases for premium features, subscription plans for enhanced services, or partnering with healthcare providers or insurance companies to generate revenue through referral programs or commission-based models. Market research and understanding user preferences are crucial for effective monetization strategies.

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