1 in every 6 Americans [https://www.npr.org/about-npr/577007267/jan-2018-smart-audio-report] is now using a smart speaker almost daily. Besides making people’s personal lives easier, voice tech has become instrumental for businesses to come out on top in today’s cut-throat competitive market. Google predicts [https://www.thinkwithgoogle.com/consumer-insights/voice-assistance-consumer-experience/] that 62% of smart speaker owners are likely to make purchases through voice search. No wonder then,
Recently, we had a requirement to create an Alexa application for a taxi company. The client had created a mobile application for Android and IOS devices. But as a unique offering, the client wanted to implement Alexa Skill and Google Action for their user to book the ride.